Flow has retired Caribsurf, so caribsurf.com addresses no longer receive email. That includes password resets and course updates from NTI. Moving your account takes about two minutes.
Changing your email does not create a new account. Everything you have done stays exactly where it is.
You will need your password and access to your new email inbox.
Go to training.nti.org.bb/login and sign in with your caribsurf.com email (or your username) and your password.
Sign inA yellow notice at the top of the page says your caribsurf.com address can no longer receive email. Choose Change my email. You can also go to My profile, then Your email address, then Change email.
Type your new email address twice and your current password, then choose Send confirmation.
Open the email we send to your new address. Click the link, or type the 6-digit code on your profile and choose Confirm. That's it: sign in with your new email from now on.
A reset link would go to your caribsurf.com address, so it can never reach you. Our Support team will move your account to your new email instead.
Write to studentsupport@nti.org.bb from the email address you want to use from now on. Include:
Once Support has checked your details, you get an email at your new address. Open it and press the button to make it the email on your account.
Go to training.nti.org.bb/login, choose Forgot your password? and enter your new email. The reset link now reaches you.
Forgot your password?One you check often and expect to keep for years, such as a personal Gmail, Outlook or iCloud address. Avoid a work or school address you could lose when you move on.
No. It is the same account with a new address. Your progress, quiz results and certificates all stay, and certificates keep their verification codes.
Your Coursera progress stays connected. Coursera keeps knowing you by the address you first used with it, so changing your NTI email does not move or reset anything there.
The site will tell you, and offers Ask Support to combine my accounts. Choose it and our Support team will help you bring the two together.
With your new email address and your usual password. Your username still works too.
The same steps work for any address that no longer receives email. If you cannot sign in, email Support from your new address as in Option 2.
Email studentsupport@nti.org.bb. If you can sign in, you can also use Help in the learning portal.