NTI STARR Bajans
Monday 9am
The Growing Together Small Business Training Programme
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Join our WhatsApp for programme updates and changes.
Zoom Session
Join and bookmark this Zoom Session Link for Mondays- 9:00 am
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Next Steps...
You are now valued members of the NTI STARR Bajans community and we personally invite you to join the Zoom meeting here:
You will need a stable internet connection and a reliable device to participate.
We have also created this special private space for you as part of the Growing Together group.
Here, you can stay up-to-date on all the Growing Together updates and resource materials in the programme. If you have any questions or concerns, please don’t hesitate to reach out to us.
On Monday morning here are the steps you need to follow:
- Click on the Zoom link provided.
- Join the meeting at least 10 minutes before the start so you are ready for a 9 am start on Mondays.
- Participate actively in discussions and ask any questions that come up.
- Visit your NTI account forum regularly for updates.
We look forward to seeing you at the NTI & COCA-COLA Growing Together sessions and working together towards a brighter future.
Notifications and Updates.
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Courses
Module 1 - Small Business Ownership and Being a Micro Entrepreneur
OVERVIEW
This Micro-entrepreneurship module is curriculum-
based and will introduce participants to the
fundamentals of entrepreneurship and management.
They will learn how to recognize business
opportunities and move from ideas to a successful
business, using the Business Canvas Model. They will
be introduced to the elements of a Business Plan and
learn how to present this plan orally and visually. The
overall aim is to assist local merchants\small owners
to be more efficient in the market.
COURSE TOPICS
- Business Planning Fundamentals
- Managing Your Business
- Branding Your Business
- Using Technology, Social Media, & Online Promotional Sources
- Doing a Business Pitch to capitalize on opportunities
Module 2 - Enhancing my Business through Customer Service
OVERVIEW
The economic impact of COVID-19 continues to take its toll on individuals and businesses of all sizes especially within the small and medium sector.
In a highly competitive and commoditized business market characterized by ever increasing customer expectations, the quality of customer service becomes a critical differentiator.
This workshop aims to equip participants with the insights and skills to consistently deliver excellent customer service.
COURSE TOPICS
- Customer Service Traditional Trade Style
- Determining COVID-19's Impact on Your Business
- Why Customer Service Matters Even More Today
- Understanding Customer Expectations
- How Can We Delight You Today – Winning Customer Service Strategies
- My Customer, My Guest
Module 3 - Small Business Finances
OVERVIEW
This module is specifically designed to provide small
business owners with an understanding of the basic
concepts, principles, procedures, and techniques
underlying basic financial information for managers
and internal users. Key decision areas would be to
assess the company’s economic data to manage
finances. The module will provide SMEs with the
comprehensive understanding that allows them to
utilize accounting data to make decisions related to
the business’ performance.
COURSE TOPICS
- Fundamentals of Business Finance
- Basic Bookkeeping
- Managing Cash in the Business
- Managing Accounts Receivables & Payables
- Reconciling the Bank Statement
- Budgetary Planning
Module 4 - Attracting Customers and Generating Value for my business
OVERVIEW
Having an idea is not enough, and that is where many entrepreneurs get stuck.
This workshop will show entrepreneurs how to simplify their business into nine (9) important compartments and develop a simple tangible go-to-market strategy.
They will learn everything from business planning essentials to the most used business strategies in sales, marketing and developing strategic partnerships.
COURSE TOPICS
- Redefining your business’ value (Value Proposition)
- Identifying the ideal customer
- Sales and marketing strategies for your business
- Tracking your success as a business
Module 5 – Applying Innovation for Business Growth
OVERVIEW
This workshop is designed to provide participants with the frameworks, tools, and perspectives needed to develop the knowledge and skills necessary to effectively utilize the creativity and innovation process.
Learn how to better commercialize ideas that lead to enhancements to existing products, or to bringing new, innovative, and customer-oriented products and services to the marketplace.
COURSE TOPICS
- What is innovation?
- The importance of innovation to your business
- The product and service process
- Using innovation as a competitive strategy
Module 6 – Refreshing the World and Making A Difference
OVERVIEW
We believe that each one of us can make a difference in the communities we live and work in.
This module will focus on how community involvement can bring about positive, measurable change to the communities in which local vendors operate and the resulting impact on their business.
It is a self-paced learning module. Its completion is mandatory to concluding the Growing Together training programme. Click documents to view the learning module.
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Testimonials
“Thank you NTI for all the tutors and for the knowledge provided…it was a wonderful experience.” -Giselle
“It was a great experience. Definitely don’t feel like coals were taken to Newcastle lol. I am honestly glad I took the opportunity. I was pleasantly surprised by the quality of the information, organization and tools provided! Will recommend to all my fellow entrepreneurs. Excellent programme!” – Heidi