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The Art of Service (Harlequin Restaurant)




The Art of Service (Harlequin Restaurant)

10.00am – 12.00pm

Timings and duration

Each session is two hours in duration.

Session 1 – Monday, April 26; 10.00am – 12.00pm

Session 2 – Tuesday, April 27; 10.00am – 12.00pm

Session 3 – Thursday, April 29; 10.00am – 12.00pm

Session 4 – Friday, April 30; 10.00am – 12.00pm

Session 5 – Tuesday, May 4; 10.00am – 12.00pm

Session 6 – Wednesday, May 5; 10.00am – 12.00pm

Session 7 – Thursday, May 6; 10.00am – 12.00pm

Session 8 – Friday, May 7; 10.00am – 12.00pm

Session 9 – Tuesday, May 11; 10.00am – 12.00pm

Session 10 – Wednesday, May 12; 10.00am – 12.00pm

Session 11 – Thursday, May 13; 10.00am – 12.00pm

Session 12 – Friday, May 14; 10.00am – 12.00pm

The two Mondays (3 and 10 May, 2021) are being reserved for one hour of assignments, quizzes etc. and the medium used will be WhatsApp group chats.


May Hinds Consulting is a Barbados-based regional consulting company specializing in tourism and organisational planning and development.

Founded in 1982, the firm has executed several and varied technical assistance projects in the travel, tourism and hospitality industries across 19 countries in the Caribbean region on behalf of regional and international funding agencies such as the Organization of American States (OAS), Caribbean Development Bank (CDB), and the Inter-American Development Bank (IDB).  These projects were executed in collaboration with international consulting firms, regional governments (ministries and statutory corporations) as well as the private sector (national tourism and hotel associations and chambers of commerce).

Since 2000 May Hinds Consulting Inc. has successfully developed, designed, implemented and evaluated Service and Business Excellence Interventions for a number of enterprises across productive sectors and areas of business (travel, tourism and hospitality, retail, ground transportation, manufacturing, healthcare, legal, real estate and educational institutions).

Our experience over three decades and across several countries has provided us with knowledge and answers to the challenges facing the region and businesses in both private and public organisations.

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